Shipping Policy

Shipping Policy

Last updated: June 2026

At Aurelle Skincare, we are committed to delivering your order as quickly and safely as possible. Please read our shipping policy below.

Free Worldwide Shipping

We offer free shipping on all orders worldwide — no minimum order required. Every customer deserves to enjoy Aurelle Skincare, no matter where they are.

Processing Time

All orders are processed within 1-2 business days after payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Time

Standard delivery takes 5-10 business days depending on your location. Express shipping options may be available at checkout for select regions.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with a tracking number so you can monitor your delivery.

Customs & Duties

International orders may be subject to customs fees or import duties imposed by your country. These charges are the responsibility of the customer.

Lost or Damaged Shipments

If your order arrives damaged or is lost in transit, please contact us at support@aurelleskincare.com within 7 days of the expected delivery date and we will resolve the issue promptly.